What happens if I press the emergency buttons on my keypad?

If you hold down the panic, fire or medical alarm buttons on the touchpad for 1 to 3 seconds, an alarm is transmitted to the CSI monitoring centre, and emergency services requested will be dispatched immediately. An alarm received in this manner cannot be cancelled. We will call the location to confirm one of these emergency requests have been dispatched, but each will be dispatched before we call the location to verify.