False alarms, who pays for a false alarm?
False alarms are the customer’s responsibility. If the false alarm is caused by an equipment problem, call CSI to repair the zone or problem. The Municipality you live in will have their own Alarm By-Laws and will enforce them. False alarms responses will be invoiced to the home or business owner.
CSI will always call the location or call list on burglar alarm signals before we dispatch. You, the customer will make the decision if you want the Police sent.